I don't recognize the fee charged to my card -
why?
The charge on your credit card is a ONE-TIME
charge. For more
details please refer to the terms and conditions
inside the join page.
I thought the software was free. Why am I
being asked to pay?
The software on our site is free. You are
paying for the membership to our site that
provides you with location, evaluation
and/or recommendation of various software
programs as well as utilities, online
tutorials, online help and support and other
tools and services for the lifetime of the
membership.
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Can I get a refund?
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Please click
here to view our refund
policy.
View
Complete Refund Policy
Can I contact
the billing office by phone?
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Yes, Monday thru Friday 9am to 5pm EST at
(800) 784-3167
